Contact information

Contact Information

Last updated: April 2026

Trade Name: BearGirl Website: beargirl.shop Support Email: beargirl091@gmail.com Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM PST

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We are a specialized team of gemstone enthusiasts dedicated to quality. Every piece in our collection is hand-selected with care, and we stand behind each order we send out. Whether you have a question about your purchase, need sizing guidance, or simply want to learn more about the stones we carry — we are here for you.

We aim to respond to all inquiries within 1–2 business days.

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For order inquiries: Please include your order number and the email address used at checkout.

For returns & refunds: Please refer to our Refund Policy or email us directly at beargirl091@gmail.com.

For shipping questions: Please refer to our Shipping Policy or contact us at beargirl091@gmail.com.