Track Your Order

📦 Track Your Order

Thank you for shopping with BearGirl! We’re so excited for your crystal piece to arrive. Use this page to check the status of your shipment.


🔍 Enter Your Tracking Number

Once your order has shipped, you will receive a confirmation email with your tracking number. Enter it below to see real-time updates on your delivery.

📧 A live order tracking tool will be available here. Please check your shipping confirmation email for your tracking link in the meantime.

Contact Us for Tracking Help

⏳ Why Isn’t My Tracking Updating?

Don’t worry — this is completely normal! After your order ships, please allow 48–72 hours for your tracking information to update in the carrier’s system.

  • Tracking scans happen at key transit points, not continuously
  • Delays in scanning are common and do not mean your package is lost
  • If there is no update after 72 hours, please reach out to us

🚚 Estimated Delivery Times

Step Timeframe
Order Processing 1–3 business days
US Delivery 7–12 business days
Total Estimated Arrival 8–15 business days

❓ Need Help?

If your tracking hasn’t updated after 72 hours or you have any concerns about your shipment, we’re here to help!

  • 📧 Email: beargirl091@gmail.com
  • Please include your order number and the email used at checkout
  • We respond within 1–2 business days, Monday–Friday 🐻